Legal Information

Easy Trads Privacy Policy

At Easy Trads, your privacy is a priority. This document describes how we collect, use, store, and protect your personal data when you access our platform and use our services. We are committed to complying with all current data protection regulations, including the General Data Protection Regulation (GDPR) of the European Union and applicable Spanish legislation.

1. Data Controller

The data controller for your personal data is GRUPO MARCLO 2024 SL, operating under the trade name Easy Trads, with registered office at 03570 Villajoyosa, Alicante, Spain, and CIF B75318832. For any questions or to exercise your rights regarding your personal data, you can contact us at:

• Email: info@easytrads.com
• Phone: 624 123 366

2. Collected Data

We only collect the data necessary for the provision of our services. This data may include:

• Personal data: Name, surname, email address, phone number, and postal address.
• Payment data: Information related to payment methods, such as credit or debit card (processed through secure payment gateways).
• Technical data: IP address, browsing data, and cookies necessary for the operation of our platform.
• Content data: Files or documents sent for the provision of translation services.

We do not collect special categories of personal data (such as health, ideology, or religion data) unless they are strictly necessary for the requested service and always with explicit consent.

3. Purpose of Processing

Your personal data will be processed for the following purposes:

• Management of the contracted service: To process your order, perform translations, and manage payments and deliveries.
• Customer communication: To answer queries, provide updates on the order, or notify of incidents.
• Legal compliance: To manage applicable tax, accounting, or regulatory obligations.
• Service improvement: To analyze internal statistics on platform usage to optimize its operation.
• Marketing (with consent): To send promotions or updates about our services. You may withdraw your consent for this purpose at any time.

4. Legal Basis for Processing

The processing of your personal data is based on the following legal grounds:

• Execution of a contract: When you contract our services, we need to process your data to fulfill the agreement.
• Compliance with legal obligations: To comply with tax, accounting, or regulatory requirements.
• Consent: For marketing activities or other non-essential processing that requires your prior authorization.
• Legitimate interest: To ensure the security of our platform and prevent fraud.

5. Data Retention

We will retain your personal data only for the time necessary to fulfill the described purposes:

• Data related to orders and billing will be retained for the time required by tax and accounting regulations (generally, 5 years).
• Documents sent for translation will be deleted within 90 days after the delivery of the work, unless the law requires their retention for a longer period or the client requests their immediate deletion.
• Data used for marketing will be retained as long as you maintain your consent.

6. Recipients of Data

Your data will not be shared with third parties, except in the following cases:

• Essential service providers: Companies in charge of processing payments, managing platform hosting, or providing technical services.
• Legal obligations: If a competent authority requires access to your data in compliance with the law.

Under no circumstances will we sell or transfer your data to third parties for commercial purposes without your express consent.

7. International Transfers

Easy Trads does not make international transfers of personal data outside the European Economic Area (EEA). In the event that one is required, we will ensure that appropriate safeguards are in place in line with the GDPR.

8. Data Security

We adopt technical and organizational measures to protect your personal data against unauthorized access, loss, alteration, or disclosure. These measures include:

• Encryption: Use of hosting with an SSL certificate to ensure that communications are protected.
• Access control: Restriction of access to personal data only to authorized personnel.
• Continuous monitoring: Supervision of systems to detect and prevent potential vulnerabilities or threats.

Although we implement these measures, no system is completely secure. If we detect a security breach affecting your data, we will notify you under the terms established by law.

9. User Rights

As the data subject, you have the right to:

• Access: Request a copy of the personal data we process about you.
• Rectify: Correct errors or incomplete data.
• Erase: Request the deletion of your data when it is no longer necessary.
• Object: Object to the processing of your data for certain purposes, such as marketing.
• Portability: Request that your data be transferred to another provider.
• Restrict processing: Restrict the use of your data in certain circumstances.

To exercise these rights, you can contact us via email at info@easytrads.com. We will have a period of 30 business days to respond to your request.

10. Use of Cookies

Our platform uses cookies to ensure its proper functioning and improve the user experience. Cookies may be our own or third-party and allow, among other things, analysis and personalization functions.

You can manage your cookie preferences through your browser settings or through the options we offer on our website. Consult our Cookies Policy for more details.

11. Changes to the Privacy Policy

Easy Trads reserves the right to update this Privacy Policy at any time, reflecting legal, technological, or operational changes. Any modification will be published on our platform and, if significant, we will inform you by email.